Computer Use Policy

INSTITUTIONAL COMPUTER USE POLICY
Columbia-Greene Community College

Updated 05/21/2018

A. PURPOSE

Columbia-Greene Community College owns and operates a variety of computing systems that are used by C-GCC students, faculty, and staff to help support College programs. The computing systems are to be used for education, research, academic development, and public service only. Commercial uses are specifically excluded. Special permission users are to observe these guidelines and are not to interfere with the needs of C-GCC faculty, students, and staff. All users are responsible for using the computing facilities and machines in an effective, efficient, ethical, and lawful manner.

This document establishes rules and prohibitions that define acceptable use of these systems. Unacceptable use is prohibited and is grounds for discipline or legal sanctions under Federal, State, local laws, and college regulations.

The College reserves the right to amend this policy at any time without notice.

B. AUDIENCE AND AGREEMENT

All users must read, understand, and comply with the guidelines established by the administrators of the systems (The Academic Support Center computer lab, computer classrooms, Administrative/Academic systems, and Library). By using any of these systems, users agree that they have read, understand, and will comply with these guidelines.

Students are only allowed to use computers in designated computer classrooms, labs, and the library. Students may not load or delete programs on any college computer under any circumstances.

C. RIGHTS

C-GCC reserves all rights, including termination of service without notice, to the computing resources to which it provides access. These procedures shall not be construed as a waiver of any rights of C-GCC, nor shall they conflict with applicable acts of law. C-GCC reserves the right to monitor and record the activity of all users on the network. Users have rights that may be protected by Federal, State, local laws, and college regulations.

D. PRIVILEGES

Access and privileges on C-GCC computing systems are assigned and managed by the administrators of specific individual systems. Eligible individuals may become authorized users of a system and be granted appropriate access and privileges by following the approval steps prescribed for that system.

E. RESPONSIBILITIES

Users are responsible for maintaining the following:

  • An environment in which access to all C-GCC computing resources are shared equitably among users: The system administrator sets minimum guidelines within which users must conduct their activities.
  • An environment conducive to working or learning: A user who uses the College’s computing systems to harass or make defamatory remarks shall bear full responsibility for his or her actions. Further, by using these systems, users agree that C-GCC’s role in managing these systems is only as an information carrier, and that they will never consider transmission through these systems as an endorsement of said transmission by C-GCC. When accessing the Internet, users are advised that they may encounter material that may be considered offensive or objectionable in nature or content. Users are further advised that C-GCC does not assume responsibility for the content of any of these outside networks. The user agrees to comply with the acceptable use guidelines for whichever outside networks or services they may access through C-GCC systems. Further, the user agrees to follow proper etiquette on outside networks. The user agrees never to attempt to transmit, or cause to be transmitted, any message in which the origination is deliberately misleading. The user agrees that, in the unlikely event that someone does transmit, or cause to be transmitted, any message that is inconsistent with an environment conducive to working or learning or with a misleading origination, the person who performed the transmission will be solely accountable for the message, not C-GCC, which is acting solely as the information carrier.
  • An environment free of illegal or malicious acts: The user agrees to never use a system to perform an illegal or malicious act. Any attempt to increase the level of access to which (s)he is authorized, or any attempt to deprive other authorized users of resources or access to any C-GCC computer system, shall be regarded as malicious and may be treated as an illegal act.
  • A secure environment: Any user who finds a possible security lapse on any system is obliged to report to the system administrator and/or the Computer Information Systems (CIS) office immediately. Knowledge of passwords or of loopholes in computer security systems shall not be used to damage computing resources, obtain extra resources, take resources from another user, gain unauthorized access to resources, or otherwise make use of computing resources for which proper authorization has not been given. All users shall take proper precautions to keep their system and account passwords secure. Users shall not leave passwords written or displayed where an unauthorized user can view them. Users shall not give their passwords to other users and will be held responsible for that user’s actions if they do. All users shall not leave their computer unsupervised while they are accessing any application, data, or system of a secure nature without taking proper measures to secure their computer from unauthorized access during their absence.

Any users with access to the college administrative network and applications are reminded that they are responsible for maintaining the integrity of the databases to which they have access and shall take every security measure necessary to ensure that database integrity is maintained. The CIS office provides limited use, captive accounts for employee access to the administrative network and applications. These accounts have high security measures implemented and are recommended for users who do not require full access to the administrative database.

As a security measure, students are not to use any computer designated for employee usage, including those computers located in employee offices. This includes student employees, unless the student employee has been delegated job duties that require computer usage and have received permission from the department supervisor to use the computer.

  • Strong passwords that protect users and their data: The following recommendations are provided for selecting passwords:
  • Pick passwords which are difficult for someone to guess.
  • Avoid words which might appear in the dictionary.
  • Select passwords that have embedded numbers/punctuation or consist of multiple words.
  • Do not write your password where it might be found by an unauthorized user.
  • Healthy computer system and environment:
  • Employees, whenever possible, are to perform routine cleaning tasks on the computers in their care, such as cleaning disk drives, keyboards, and monitors.
  • Employees are required to contact the CIS office to request any computer software or hardware upgrades. All upgrades will be performed by the CIS office, by a college employee designated by the CIS office, or at the request of the CIS office, by an outside service vendor. The CIS office may classify some computers on campus as highly integral, due either to the function that the computer performs, or to specialized software installed on that computer. Employees use of any computer designated as such are prohibited from making any changes to their system, including even the most minor changes, such as changing screen colors, screen savers or background images, without approval from the CIS office.
  • Employees are not to use any software or hardware to perform system diagnoses.
  • Employees are not to prevent the CIS office from performing any duty listed herein and are not to refuse or deny the CIS office access to their systems to perform any duty listed herein.
  • Users are not to perform any action on their computer system that results in the removal of the central unit cover and/or the exposure of the internal components. Users are not to use system maintenance/protection programs except for the default media scanning software provided by their computer operating system or an anti-virus software application approved for use by the CIS office.
  • Users are not to install or reinstall software applications, upgrades, or operating systems with the exception of periodic upgrades to anti-virus software definitions to employee computers. All diagnoses of and repairs to damaged computers will be performed by the CIS office, by a college employee designated by the CIS office, or at the request of the CIS office, by an outside service vendor. Students or student employees are not authorized to perform any action listed herein.

F. INAPPROPRIATE USAGE

Users must be sensitive to the public nature of shared facilities. Behavior reflects both upon the individual and the College. Computing and networking resources should be used only in accordance with this policy. Any intentional behavior with respect to the electronic environment that interferes with the mission or activities of the College community will be regarded as unethical and may lead to disciplinary action under standard College rules for misconduct and existing judicial, disciplinary, or personnel processes. Examples of inappropriate and unacceptable use of the computer system include, but are not limited to, the following:

  1. Creating, displaying, printing, downloading, or transmitting information which violates the College’s sexual harassment policy. This includes, but is not limited to, displaying sexually explicit, graphically disturbing, or sexually harassing images or text.
  2. Playing games. This includes, but is not limited to, PC based games, online games, or any other type of interactive online game playing site.
  3. Employee use of social media is permitted for work-related activities on a limited basis and only with prior authorization of the appropriate Dean. Employee use of social media without prior authorization will be in violation of this policy.
  4. Knowingly or carelessly running or installing on any computer system or network, or giving to another user, a program intended to damage or to place excessive load on a computer system or network or to deprive authorized personnel of resources or access to any college computer system. This includes, but is not limited to, programs known as computer viruses, Trojan Horses, and worms.
  5. Using a user-id or account belonging to another individual or allowing your account to be used by another individual.
  6. Using college account passwords with any other account, including personal accounts.
  7. Attempting to access data being transferred through the network or files on any computer connected to the network without the owner’s permission.
  8. Installing, changing, or removing of software on any computer system. This includes but is not limited to, changing system defaults, customizing settings to your own preferences, deleting files from the system not belonging to yourself, or storing data files on any location other than the computer granted to you by the system administrator.
  9. Deliberately wasting/overloading computer resources. This includes but is not limited to, printing out multiple copies of a document or printing out large documents that may be available online and that might impact significantly on other users’ printing resources. Users will conserve resources by avoiding unnecessary file transfers. Large file transfers should be undertaken during non-peak hours (8p.m.-8a.m. on weekdays, and any time on Saturday, Sunday, and holidays).
  10. Use of computing resources to harass, intimidate, or otherwise annoy another person, for example, by broadcasting unsolicited messages or sending messages that are known to be unwanted. This also applies to material originating from this campus but sent to other sites or persons on the internet. Chain letters, mass mailings (SPAM), and advertisements fall into this category and are unacceptable uses of the computer system.
  11. Use of computing facilities for financial gain or commercial purposes.
  12. Use of computer resources for any personal use.
  13. Violation of software copyrights and usage licensing agreements.
  14. Violation of usage policies and regulations of the networks of which the College is a member or has authority to use.
  15. Academic dishonesty (for example, plagiarism or cheating).
  16. Use of computing systems to stream audio/video for purposes other than education, research, academic development, or public service.
  17. Employees and students are allowed to access outside personal email accounts so long as it is done in a manner that is consistent with this policy. Using college-provided email addresses for personal use is prohibited.
  18. Use of any non-college or personal computer equipment, standalone, or laptop computers in conjunction with college computer equipment is not permitted or supported. Personal device use is restricted to wireless, Public Wi-Fi network access, or standalone use, as the CIS office prohibits the connection of personal devices to the college network or any peripheral network device therein. No user is to substitute or install any internal or peripheral computer component owned by the college into a non-college owned computer and also will not substitute or install any non-college owned internal or peripheral computer component into a college-owned computer. The CIS office will not support equipment that is not owned by the college unless with special arrangement for use of a specific piece of equipment for a specific amount of time that is pre-approved by CIS and the department supervisor.
  19. Using a college email address to create accounts at third party sites for personal use is prohibited.

G. PUBLIC LAN ACCESS

Students and public visitors may use non-college devices on the Public Wi-Fi network. No one may connect a non-college owned device into any network jack. Service and security on the Public Wi-Fi network is not guaranteed and is intended to be used “at your own risk.” It is recommended that users have anti-virus software installed on their devices with the latest anti-virus definitions along with any critical operating system patches or updates before they access the Public Wi-Fi network. Infected devices that are found to inhibit network traffic will be removed from the network until the device is free from infection or malfunction. The College will accept no responsibility for any damage to personal software or hardware while using the Public Wi-Fi network. Use of the Public Wi-Fi network implies acceptance and adherence to the same rights, privileges and responsibilities for acceptable use outlined in this policy.

H. VIOLATIONS

An individual’s computer use privileges may be suspended immediately upon the discovery of a possible violation of these policies.

Such suspected violations by students will be reported to the appropriate system administrator and to the Dean of Students under the “Rules for the Maintenance of Public Order at C-GCC (Code of Conduct).”

Such suspected violations by employees will be reported to the CIS office and to the immediate supervisor of the suspected violator.

Violations of these policies will be dealt with in the same manner as violations of other College policies and may result in disciplinary review. In such a review, the full range of disciplinary sanctions is available including the loss of computer use privileges, dismissal from the college, and legal action. Violations of some of the above policies may constitute a criminal offense.