How to Reset Your CGCC User Password – CGCC

How to Reset Your CGCC User Password

How to Reset Your CGCC User Password

  1. Open your web browser. The reset portal supports the use of the following browsers:
    • Microsoft Internet Explorer for Windows Vista, Windows 7 or Windows 8
    • Microsoft Edge for Windows 10
    • Mozilla Firefox
    • Google Chrome
    • Apple Safari
  2. Browse to the address https://resetportal.sunycgcc.edu
    This page asks you for your username. Please enter your full username, then click Next.
    CGCC User Account Password Reset Portal Start Screen
  3. The next page asks you to provide the answers to the security questions – please use the answers that you chose when registering your account – then click Next.
    CGCC User Account Password Reset Portal Questions
  4. The next page asks you to choose your new password. Enter your new password into the two boxes on the page and then click Next.
    CGCC User Account Password Reset Portal New Password
  5. The final page is confirmation that your password has been reset.
    CGCC User Account Password Reset Portal Completion
  6. Return to the MyCGCC page at http://www.mycommunitycollege.com/mycgcc to access Blackboard, Office 365 and many other CGCC services available to students.

Section Menu